Refunds and Returns Policy

At KabU, we strive to provide the best customer experience possible. If for any reason you are not satisfied with your purchase, we offer the following options for returns and refunds.

Return Policy

• All returns must be made within 30 days of purchase.
• Items must be returned in their original condition, including all packaging and tags.
• Return shipping costs are the responsibility of the customer.
• Refunds will be processed within 7-10 business days after we receive the returned item.

Refund Policy

• If the item is defective or damaged, we will offer a full refund or replacement.
• If the item is not what you expected, we offer a refund or exchange.
• Refunds will be issued to the original payment method.

Non-returnable items:

• Gift cards
• Downloadable products
• Event registration

Some non-returnable items can be refunded.

How to Initiate a Return or Refund

• Contact us via our contact form.
• Provide your order number and reason for return/refund.
• Our team will provide return instructions and a return shipping label if applicable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us via our contact form.

If you have any questions or concerns, please don’t hesitate to reach out to our customer service team. We’re here to help!